Privacy Policy for CTS Customer App
Effective Date: 17th May 2025

This Privacy Policy applies to the mobile application “CTS Customer App”, developed and operated by LIT424( GEO IWORKS ) and CTS Africa as listed on the Google Play Store.

We are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you use the mobile application CTS Customer App.

1. Information We Collect
When you use CTS Customer app, we collect the following types of information:

  • Full Name
  • National ID
  • Email Address
  • Phone Number
  • Profile photo
  • Location

2. How We Use Your Information
We use the information we collect to:

  • Track worker’s activities,
  • User authentication,
  • Maintain security and prevent unauthorized access.

3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share data:

With your CTS Provider (i.e., agency who assigns customer’s request)

With your CTS Worker (i.e., user who acts on customer’s service request)

With service providers that assist us in operating the app (e.g., cloud hosting, analytics)

When required by law, such as in response to a court order or legal process

4. Data Security
We take data protection seriously and implement reasonable safeguards, including encryption, secure servers, and access controls, to protect your personal information.

5. Your Rights and Choices
You may have the right to:

Access, update, or delete your personal information

Object to or restrict certain types of processing

Withdraw consent (where applicable)

Please contact us at support@thectsafrica.com for any such requests. Or use the contact us page and follow the procedure to install app, delete user account or uninstall app.

6. Children’s Privacy
This app is intended for use by adults. It is not directed at children under the age of 18, and we do not knowingly collect personal information from children.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or via email.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:

Classic-Prime Technology Solutions Africa (CTS Africa) Ltd.
V21 Southampton street, Amasaman, Greater Accra ,Ghana
Email: support@thectsafrica.com , info@thectsafrica.com
Phone: (+233) 555 994 787